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kiwi autohomes motorhome rental - new zealand motorhome rental companies

Kiwi Autohomes Motorhome Rental

Kiwi Autohomes Ltd – Giving you access to the Experience of a Lifetime
Kiwi Autohomes is a family owned business which has been in operation in New Zealand for the last 12 years and the Directors of the company have been involved for over 20 years in this industry. We pride ourselves on providing personal, friendly and thoroughly professional service to our customers at all times.
Our rental motorhome fleet is maintained to a very high level and our ongoing rigorous checking and servicing schedules ensures our vehicles will provide you with a carefree and very enjoyable holiday experience.
Right from the time that we receive your initial enquiry, our experienced customer service team will provide you with an excellent level of personal service and offer you solutions to your queries and helpful advice and suggestions that will assist you in planning and booking your NZ holiday.
When you arrive to pick up your rental motorhome or campervan, we will demonstrate all of the features and the equipment it has and how it all works. Details on our 24 hour 7 day per week emergency breakdown service will be made available to you as well as our contact details should you need to talk to us.
We will also provide you with complimentary maps, campground directories and the facilities they provide, helpful suggestions on driving in New Zealand, things to see and do and answers to any other queries you may have will also be available to you.
The best way to see NZ is by renting a motorhome or campervan from Kiwi Autohomes. Our modern rental motorhomes and campervans will let you travel at your own pace, stop and explore much of the wonderful scenic beauty on offer, take a drive around a lake, discover a lonely beach or river, visit a garden or wildlife sanctuary, go whale watching, bungy jumping, ride in a jet boat or visit our historic places of interest and by choosing to rent from us, you can do all this and more at a very competitive price. We do not bank Bonds at the start of your hire and we do not have any extra charges
When you choose a rental motorhome or campervan from Kiwi Autohomes, you will get:
* A modern fully equipped vehicle
* Friendly personal service from our professional customer services team
* Full orientation of your vehicle
* The benefit of our 20 years of experience in the rental motorhome and campervan business here in NZ



Reviews


Cool as trip up north
Branch: Auckland
Vehicle: Riviera 6 Berth Deluxe
By Joe
Pick Up Procedure / Service     
Overall Rating:     
This was our first camper van trip. It was wonderful, perfect and we will do it again.
Northland road trip
Branch: Auckland
Vehicle: Esprit 2 Berth Deluxe
By Andrea
Pick Up Procedure / Service     
Overall Rating:     
Wee van was great and did a sterling job! Friendly efficient service means we will be back.
Hamilton swim club trip
Branch: Auckland
Vehicle: Riviera 6 Berth Deluxe
By Graeme Casey
Pick Up Procedure / Service     
Overall Rating:     
Kiwi Autohomes were fantastic. The motorhome was everything we needed and it was like staying in a five star hotel. We attended a swimming meet in Hamilton and we parked in the carpark and had...
New Zealand trip
Branch: Auckland
Vehicle: Esprit 2 Berth Deluxe
By Gregory
Pick Up Procedure / Service     
Overall Rating:    
Everything from Kiwi was very good ! I wish we would have had better tires on the vehicle for my own piece of mind. Some very minor problems through the trip that I was easily able to take care...

Kiwi Autohomes Motorhome Rental Rental Terms for travel between 01-Jan-2007 and 31-Dec-2019

The terms and conditions for this period are currently unavailable. If your travel dates fall within these terms, please contact us as new terms may apply which affect the cost of your rental.

Terms of booking on this website 

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you.  If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.95% credit card or debit card surcharge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.


Kiwi Autohomes Motorhome Rental Insurance

PERSONAL TRAVEL INSURANCE
Personal injury in New Zealand is covered by the Accident Compensation Commission. We strongly advise hirer/s to take out a fully comprehensive travel insurance package prior to commencement of their travels which will also cover you for the rental vehicle excess amount as well as any loss or damage to personal items. We will not be responsible for any loss or damage of any personal items carried in the vehicle.

INSURANCE OPTIONS

STANDARD INSURANCE
A compulsory charge of NZ$20.00 per day (maximum payable NZ$1500 or 75 days) addition to the daily rates will give you a maximum liability (Excess) of NZ$2000 (NZ$4000 for drivers 21 to 25 years of age) for any claim arising should the vehicle be damaged in any way or if damage occurs to any third party property regardless of who is at fault.
The excess applies in respect of each claim, not rental. The Bond of NZ$2000 (NZ$4000) which will be taken as a credit card imprint at the time of entering into the Rental Agreement. The Bond is fully refundable if the vehicle is returned on time to the agreed location, and providing the toilet and waste tanks are empty, LPG bottle(s) are full and the fuel is at the same level that was noted at pickup and no damage to the vehicle, third party property or any item on the Exclusions List is evident. (please refer to paragraph on Insurance Exclusions)

REDUCTION OPTION 1
The cost for this option is NZ$10.00 per day (minimum hire period of 7 days applies) in addition to the daily rates and standard insurance. This will give you a maximum liability of NZ$1250 (NZ$2500 for drivers 21 to 25 years of age) for any claim arising should the vehicle be damaged in any way or if damage occurs to any third party property regardless of who is at fault.
The excess applies in respect of each claim, not rental. The hirer will be responsible for any damaged or broken windscreens, tyre repairs or replacements and all items noted on the Exclusions list. The Bond of NZ$1250 (NZ$2500) which will be taken as a credit card imprint at the time of entering into the Rental Agreement. The Bond is fully refundable if the vehicle is returned on time to the agreed location, and providing the toilet and waste tanks are empty, LPG bottle(s) are full and the fuel is at the same level that was noted at pickup and no damage to the vehicle, third party property or any item on the Exclusions List is evident. (please refer to paragraph on Insurance Exclusions)

REDUCTION OPTION 2
The cost for this option is NZ$20.00 per day (minimum hire period of 7 days applies) in additional to the daily rates and standard insurance. This will give you a maximum liability (excess) of NZ$500 (NZ$1000 drivers 21-25) for any claim arising should the vehicle be damaged in any way or if damage occurs to any third party property regardless of who is at fault.
The excess applies in respect of each claim, not rental. The hirer will be responsible for any damaged or broken windscreens, tyre repairs or replacements and all items noted on the Exclusions list. The Bond of NZ$500 (NZ$1000) which will be taken as a credit card imprint at the time of entering into the Rental Agreement. The Bond is fully refundable if the vehicle is returned on time to the agreed location, and providing the toilet and waste tanks are empty, LPG bottle(s) are full and the fuel is at the same level that was noted at pickup and no damage to the vehicle, third party property or any item on the Exclusions List is evident. (please refer to paragraph on Insurance Exclusions)

TYRE AND WINDSCREEN INSURANCE
A cost of NZ$8.00 per day (minimum hire period of 7 days applies)in addition to the daily hire rates, standard insurance or insurance reduction options 1 or 2 and will give you piece of mind cover when it comes to puncture repairs or windscreen chips/replacements. Any call out fees will not be covered.

BONDS
Kiwi Autohomes Ltd do not bank Bonds at the start of the hire…
The Bond is fully refundable when the vehicle is returned with the fuel at the level noted on the hire agreement to the correct location and on time and all other terms of the rental agreement have been complied with. If any damage is evident when the vehicle is returned the Bond will be used to cover the costs of repair plus any Demurrage fees calculated at the daily hire rate for the period the vehicle is off fleet while being repaired to a maximum of 7 days. However, if any damage is evident as a result of any breach of items as shown on the exclusions list then the hirer will be held liable for the first NZ$5000.00 for any repairs required regardless of which Bond was taken.

INSURANCE EXCLUSIONS
Under the these terms and the Terms of the Hire Agreement the client understands and agrees that if he/she/they damage the vehicle under any of the below conditions whether on the standard insurance cover or Reduction Options 1 or 2 he/she/they will be liable for up to the first NZ$5000.00 of any costs in relation to:
1. Damage due to immersion in either Salt or Fresh water for any reason and any associated costs for recovery or towing.
2. Filling the vehicle with the incorrect fuel. The hirer will be responsible for any associated costs of recovery or repair.
3. Costs to replace lost keys or to retrieve keys locked in the vehicle.
4. Any and all damaged to the vehicle or any 3rd party property caused by driver or hirer negligence. Examples of this but not limited to are driving under low trees or structures causing damage to the top of the vehicle, driving over any object which causes damage to the underside of the vehicle or any damage caused while reversing.
5. Any damage to the vehicle or 3rd party property while the vehicle is being operated in unsafe driving conditions. (e.g. high winds snow & ice)
6. Damage or breakage of any window or windscreen.
7. Any and all damage caused to the inside of the vehicle whilst on hire.
8. Any damage caused to the vehicle or any third party property if the vehicle is driven by an unauthorized or underage driver or if the terms of the rental agreement are breached in any way.
9. Costs related to tyre puncture repairs or replacements (unless a manufacturing fault was evident)


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