alpha campervans - new zealand motorhome rental companies

Alpha Campervans is a division of specialist New Zealand motorhome operator, United Vehicle Rentals Limited. United Vehicle Rentals is a family business committed to delivering excellence through its prime brand, United Campervans, and Alpha Campervans enjoys this same philosophy of excellence with friendly, efficient customer service and guaranteed value every hire.

Alpha Campervans vehicles are all secured from the United Campervans fleet after they have reached the maximum age for the prime fleet of 2 1/2years. All have been maintained to levels beyond the manufacturer's recommendations, and refurbished to our own exacting standards.

An Alpha Campervan will suit the budget traveller who is looking for quality but is prepared to forgo the enhancements offered by the newer premium product. Hirers can still expect to receive the complete, professional support of the friendly United Vehicle Rentals' team both with their hire arrangements and while they are travelling through clean, green, beautiful New Zealand. Modern bikes and bike racks can be hired for an extra charge also.

Reviews

top south island
Branch: Christchurch Vehicle: 6 Berth Campervan By Craig William	Pick Up Procedure / Service      Overall Rating:
we had a very good trip around the top of the south island and the camper van performed very well with no problems. It would be good if they had a dish so you could watdch tv

WOMAD road trip back to Auckland
Branch: Auckland Vehicle: 4 Berth Campervan By Andrew	Pick Up Procedure / Service     Overall Rating:
The van was perfectly satisfactory, just as New Zealand was. I think your offering is very well pitched and I was completely satisfied with the people who picked me up from the airport and who...

Camper hire new Z trip
Branch: Christchurch Airport Vehicle: 4 Berth Campervan By Andrea	Pick Up Procedure / Service     Overall Rating:
ok

N.Z. Adventure
Branch: Auckland Vehicle: 4 Berth Campervan By Andrew	Pick Up Procedure / Service     Overall Rating:
Loved N.Z. and the campervan experience. The only negatives were price of campsites, often 60dollars + for 3 people even when arriving on an evening, needing no facilities except maybe power supply...

Rugby World Cup combined with travel around the Sth Island
Branch: Christchurch Vehicle: 4 Berth Campervan By Terence	Pick Up Procedure / Service     Overall Rating:
First time in a Campervan and found that there is much to understand which required the briefing to be comprehensive and needs to be more of a check list process. New nothing about air brakes...

Alpha Campervans Insurance

Insurance - Standard Rates
All Alpha Campervans Standard Rates include Standard Alpha Vehicle Rentals Insurance. This provides cover for:

- Damage to the Alpha Campervans vehicle including overhead and/or under-body damage, single vehicle accident or vehicle roll over, or damage to third party property.
- Demurrage costs – the rental rate for the days the vehicle is not available for hire due to accident repairs.
- Public Liability up to NZ$10,000,000.

The hirer will be fully liable for the repair or replacement of damaged windscreens.

This Bond/Excess may be paid by cash or credit card. Alpha accepts Visa and Mastercard. If a credit card is used as the method of payment the amount will not be debited from the credit card but a pre-authorisation will be obtained from the credit card company and held on file by the supplier until the vehicle is returned without damage to the supplier's vehicle or third party property and within the terms of the rental agreement. The client will be required to have sufficient credit with the credit card company to enable the supplier to secure the authorisation on pick up.

Pre-authorisation of the NZ$5,000 Bond is per incident and should damage be incurred to the hired vehicle or third party property the authorisation will be invoked and a further authorisation will be required.

The authorisation will be cancelled on return of the vehicle to the agreed drop off depot, on the due drop off date, in a clean undamaged condition, with no damage incurred to the hired vehicle or third party property, and with a full tank of fuel and empty toilet cassette and waste water tank.

The supplier offers two options to either reduce or waive this standard Bond/Excess of NZ$5,000:

CDW Option 1 -
Payment of NZ$20 per day (maximum NZ$1,200 for any one hire) at the commencement of the hire will reduce the Bond/Excess to NZ$1,200 (NZ$2,400 for hirers under the age of 25 years).

- The hirer will be responsible for the first NZ$1,200 (NZ$2,400 for hirers under the age of 25 years) of any costs incurred due to damage to the hired vehicle or third party property.
- The hirer will be fully liable for the repair or replacement of damaged windscreens.
- If a credit card is used as the method of payment then details will be taken by the supplier and held on file. No amount will be debited against the credit card on pick up. However, in the event of an accident, the full Bond of NZ$1,200 (NZ$2,400 for hirers under the age of 25 years) will be uplifted immediately and any balance refunded only after full and final costs have been established and deducted.
- As the Bond is applicable per incident further credit card details will be taken for a new NZ$1,200 Bond.
- No deductions will be made against this credit card provided the vehicle is returned to the agreed drop off depot, on the due drop off date, in a clean undamaged condition, with no damage incurred to the hire vehicle or third party property, with a full tank of fuel and empty toilet cassette and waste water tank.

CDW Option 2 -
Payment of NZ$32 per day (maximum NZ$1,920 for any one hire) or NZ$44 per day for hirers under the age of 25 years (maximum NZ$2640 for any one hire) will coimpletely waive the Bond/Excess.

- The hirer will not be responsible for any costs incurred due to damage to the hired vehicle or third party property, or for the repair or replacement of damaged windscreens, subject to the Insurance Exclusions and provided the hirer has complied with all policy conditions.


Insurance – All Inclusive Package
- Comprehensive insurance as detailed in OPTION 2  is included in the All Inclusive Rates and NO excess applies.
- This applies to all eligibe hirers over 21 years with hires of 7 days or over.

Insurance Exclusions
(applicable to both Standard and All Inclusive Rates)
The following are the standard exclusions:
The hirer will be fully liable for any damage to the Alpha campervans vehicle or third party property if:
* The terms of the Rental Agreement entered into with the supplier are breached.
* Damage is caused while driving under the influence of alcohol or drugs.
* The vehicle is driven on restricted roads.
* Damage is due to careless, wilful or reckless driving.
* Negligence, or other act of the hirer results in water submersion or salt water damage.
* The hirer has repairs made to the vehicle without the insurer’s permission.
* The hirer admits liability and accepts responsibility for third party damage.

Security deposit
Under both the CDW Option 2 and All Inclusive Rates options details of a credit card will still be taken for a fuel and cleaning deposit to a maximum of NZ$150. This deposit is fully refundable on return of the vehicle to the agreed drop off depot, on the due drop off date, in a reasonably clean condition, and with a full tank of fuel and an empty toilet cassette and waste water tank.

Personal insurance
Hirers are recommended to take personal travel insurance as Alpha Vehicle Insurance does not provide cover for loss or damage to personal property or for personal injury.