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compass campers new zealand - new zealand motorhome rental companies

Compass Campers New Zealand

The Compass brand stands for quality rental campervans and motorhomes at affordable prices. Depots are located in Auckland and Christchurch and with 8 models to choose from, to sleep 2 - 6 people in comfort, there is a vehicle to suit your touring needs and budget.

Reviews


NZ North Island Trip
Branch: Auckland
Vehicle: Koru 6-Berth
By David
Pick Up Procedure / Service     
Overall Rating:     
EXCELLENT service on collection and return of the vehicle. The vehicle was a little older than some we saw, but we consider it excellent value for money and it actually exceeded our expectations in...
Northland bound
Branch: Auckland
Vehicle: Budget 4-Berth
By Martin
Pick Up Procedure / Service     
Overall Rating:     
Pick-up from airport was a welcomed relief, arrived at branch to find all billing documents, insurances were ready for signing and explained thouroughly. The tour and use of campervan was very easy...
Mid Winter in the North Island
Branch: Auckland
Vehicle: zBudget 2-Berth
By Philip
Pick Up Procedure / Service     
Overall Rating:     
Pick up and drop off was so easy - our taxi trip to get there was refunded and they taxied us to the airport at drop off. The weather in early July was very mild compared to a South Island...
Family Holiday
Branch: Auckland Airport
Vehicle: Koru 6-Berth
By Claudine
Pick Up Procedure / Service     
Overall Rating:     
Loved our campervan - great way to travel with kids. Booking pick-up was a little of a mix up, but service was fantastic. Securing points for kids car seats was not very good, & would suggest...
first time users!
Branch: Auckland Airport
Vehicle: Budget 4-Berth
By Esther
Pick Up Procedure / Service   
Overall Rating:    
to pick-up the lady was late, so had to wait about 20min till she arrived at work. Was very friendly and helpful though. Overall our trip was lovely! Always dreamed of staying in a motorhome...

There are currently no terms and conditions for travel during this period. If your rental is during these travel dates, new terms and conditions may apply. Please contact us before booking.

Compass Campers New Zealand Insurance

Insurance Options For Rental Campervans
The Supplier offers three types of insurance options. The Hirer acknowledges that he/she has been informed about all insurance options prior to commencing the hire. The options are:

Compulsory Standard Insurance
NZ$16.00 per day with an excess of NZ$1500 for drivers over 25 years (NZ$2000 for drivers of 21 to 24 years, GST included) for any one damage. A credit card imprint is sufficient. The Hirer is liable for the first NZ$1500 of any damages. Please note that this bond applies to each single vehicle accident and loss or damages to third parties, the rental vehicle and its accessories.
This insurance option is capped at 50 rental days or NZ$800 per hire.

Standard Insurance With Tyre and Windscreen Cover
NZ$22.00 per day with an excess of NZ$1500 for drivers over 25 years (NZ$2000 for drivers of 21 to 24 years, GST included) for any single vehicle accident and NIL excess for windscreen and tyre damage (excludes service for changing a tyre). A credit card imprint is sufficient.
This insurance option is capped at 50 rental days or NZ$1100 per hire.

All Inclusive Package (Full Cover Insurance and Extras)
NZ$36.00 per day will reduce the excess for any one vehicle damage to NZ$250.00 (NZ$500 for drivers 21 to 24 years, GST included). Includes cover for all damages, compulsory standard insurance and windscreen/tyre cover (excludes service for changing a tyre). This package also includes all 'Optional Extras' and 'After hours collection/return Fees'.
This insurance option is capped at 50 rental days or NZ$1800 per hire.

Insurance Exclusions
The Hirer is at all times fully liable (without a monetary limit) for :
a. Any damage to the The Supplier vehicle or third party property if the terms of the rental agreement are breached
b. Damages caused by racing, speed tests or other contests
c. Damage caused by careless, willful or reckless driving
d. Damage caused by driving under the influence of alcohol or drugs
e. Damage caused by driving on restricted roads (see section 6)
f. Damage to or loss of any personal belongings
g. Damage caused by the use of incorrect or contaminated fuel
h. Damage caused by water submersion or salt water damage
i. Damage caused in an unsafe or unroadworthy condition that arose during the course of the hire and that caused or contributed to the damage and loss, and the Hirer or driver was aware or ought to have been aware of the unsafe or unroadworthy condition of the vehicle.
j. Cost to retrieve or recover vehicles which have become bogged submerged or abandoned
k. Cost to replace vehicle keys that have been lost or damaged or retrieval of keys that are locked in the vehicle
l. Damages caused by the use of snow chains
m. Damages due to overloading of the vehicle

Security Bond
The security bond is equal to the excess amount of your insurance option (see above).

Security Bond (The Excess)
The bond will not be charged on return of the vehicle provided that:
1. The vehicle is returned to the agreed location at the agreed time ($1000 penalty applies if breached)
2. Grey water tank and toilet have been emptied ($150 charge for toilet, $25 charge for grey water tank)
3. All traffic fines have been paid (otherwise your fine will be charged plus a $35 handling fee)
4. All toll road charges have been paid (otherwise your toll fee will be charged plus a $20 handling fee)
5. The vehicle is returned in a reasonably clean condition ($100 charge if not returned reasonably clean)
6. The vehicle is returned with a fuel level as marked on the damage sheet (charged at double fuel price)
7. No items belonging to The Supplier have been lost or damaged
8. No damage is incurred to the vehicle or any 3rd party property
9. Insurance exclusions of the agreement have not been violated
All security bond payments must be made by Bank Transfer, EFTPOS or Visa/Master Card. If paid by credit card, an imprint will be taken, but not charged, unless the above conditions have not been met.

Handling Procedure of Speed and Parking Tickets and Toll Road Notices
The Supplier as the Owner of the vehicle is liable for all parking and traffic violations. The Supplier does not query any issued fines and pays the outstanding balance. The Supplier often receives traffic and parking tickets after a vehicle is returned and will charge any outstanding balance to the Cardholders’s credit card. The Supplier will not contact the hirer prior and after the charges to his/her credit card, but will explain the charges and send copies of the parking and traffic violations if contacted by e-mail or on the phone. The Supplier will charge a NZ$35 handling fee for each issued parking or traffic violation. The Supplier will charge a NZ$20 handling fee for toll road fees.



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